LaSalle Corporate Training: Softskills

	In order to remain competitive in today's business environment, organizations and their employees must adapt to changes generated by internal restructuring as well as a multitude of external forces. An organization's ability to adapt, and its employees' ability to multitask and manage the pressures associated with these changes, will play a determining role in its development. Our Soft Skills training catalogue is made up of industry recognized courses designed to improve knowledge and upgrade skills across a wide range of subjects including: sales, customer relations and leadership. Improve the performance of your office team with LaSalle Corporate Training Soft Skills solutions. Course outlines Multiculturalism • Diversity in the workplace Communication • Advanced Presentation Skills • Basic Presentation Structure • Coaching in the workplace • Dealing with conflicts • Effective communication • Effective Presentation delivery • Empowering others • Foundation of presentation • Giving feedback • Interpersonal communication • Learning to lead • Listening successfully Customer Service • Building customer loyalty Management • Managing Change • Managing conflict • Stress Management • Time Management NB: The list of course outlines is not exhaustive and may be changed in order to be better adapted to the client's needs and requirements.	1400 du Fort Steet Suite 8500 Montréal, Québec H3H 2T1 Telephone: 514 939.4410 or 1 800 363.3541 ext. 4274
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